Administrative and Executive Assistants are crucial to the efficient “behind-the-scenes” operations of your organization. But they’re also front-facing ambassadors of your company.
In fact, your Administrative and Executive Assistants are often literally responsible for making the first impression on a business partner or client. And yet, astoundingly, that key aspect of their roles is often overlooked. Sylvie di Giusto, international keynote speaker on the art of impactful first impressions, has long recognized this deficiency across a wide spectrum of businesses. She’s also seen firsthand how truly stellar companies leave nothing to chance! They charge their assistants not only with high-level office support but also utilize them to maximum capacity by orienting them on how to represent the company image with meaning and consistency of message and tone. Sylvie has delivered programs to Administrative and Executive Assistants in organizations of all sizes and in a variety of industries.
Your organization spends vast amounts on branding, marketing and advertising with the intent of selling your product or service and growing your company. But when someone comes in or calls, how are they actually greeted and treated? You spent all that time and effort to get to this point… but has any real strategic thought gone into that all-important first contact?
Watch Sylvie in Action
Or could you, like so many other companies, find ways to better prepare your most powerful first impression weapon? If that’s the case, Sylvie is ready to bring her decades of authoritative expertise to your conference or corporate training! During her invigorating, interactive keynote presentation, your team of Administrative and Executive Assistants will receive the same tangible, actionable advice given to countless Fortune 500 clients… clients who’ve gone on to successfully implement her techniques and reap the profitable rewards!
Inspire your Administrative and Executive Assistants by giving them the tools they need to represent you the way you want to be represented! Launch your business to the next level of customer service, by recognizing the inherent value you have in your Administrative and Executive Assistants.
SPEAKER BROCHURE
“The senior managers of the participants have noted observable changes in demeanor and professional dress choices, which they attribute to Sylvie’s presentation.”
Eileen Gallagher
Professional Development | Geller & Company
SPEAKER ONE SHEET
“Sylvie has a profound understanding of an organization’s business objectives, is conceptually excellent, executes with extreme perfection and demonstrates continuously extraordinary dedication and commitment.”
Dr. Matthias Bellman
Chief Human Resources Officer | Arcandor
12 REASONS
“She exemplifies the characteristics that she teaches as well. We will be using her teachings here at Nespresso to improve the overall image of the Brand Ambassadors here. I would definitely recommend Sylvie.”
Carla Collins
Manager Talent Acquisition | Nestle Nespresso
Sylvie believes that emotions are the gatekeepers of our memories. That’s why, to deliver a truly memorable experience, she takes your Administrative and Executive Assistants through the emotions of joy, reflection, self-attention, and laughter. She does the unexpected, keeps them engaged and on their toes, and creates moments of surprise. To reinforce the key concepts of her topic, she lets them experience what their first impression actually says about them.