All companies within the financial services sector face the challenge of earning that customer trust, often through first impressions alone. Despite this, far too many in the field take such initial contacts for granted, putting no real forethought into those crucial first moments. It doesn’t matter how large or small the business you’re involved with. If you deal with currency, it’s imperative to understand the value of making a strong impact on your customers, one which conveys in a matter of seconds that they can feel confident in your capabilities.
Sylvie di Giusto, international keynote speaker and entrepreneur, is recognized throughout the business world as a master in the art of building rapid rapport. As a Certified Speaking Professional, Sylvie is adept at passing this knowledge to others through insightful and engaging sessions. That’s why Fortune 500 companies like American Express, Prudential, Manulife, Bloomberg and many more already booked her presentations. Sylvie’s “ABCD” model offers all the tools needed to project a winning Appearance, display self-assured Behavior, and deliver on-target Communication. She also provides powerful tips on how to prime clients in advance by leveraging your online Digital Footprint to set the tone before they meet you in person!