Positive Emotions in the Workplace
Emotions In the workplace 30 Positive emotions in the workplace that impact your reputation At work, it is essential to connect with your colleagues, managers, or customers on an emotional level. Certain positive emotions can help strengthen your relationships and build stronger connections in the workplace. These positive emotional states have several benefits for both […]
How can you become more emotionally intelligent with customers during every interaction?
How can you become more emotionally intelligent with customers? And what happens if you don’t? Being emotionally intelligent is the capacity to be aware of and manage one’s own emotions and the emotions of others. In the business world, EI is essential for sales and customer service professionals who interact with customers on a daily […]
Common Mistakes in Sales (Part 2)
THE NEXT 21 Most Common Mistakes in Sales Part 2: Why You Fail to Make an Impactful First and Lasting Impression in Sales At the heart of successful sales is the ability to make a positive and lasting impact on your clients. Whether you are meeting with clients for the first time or closing a […]
What is emotional intelligence and how does it apply at work
what is emotional intelligence and how does it apply at work? What Is the Definition of Emotional Intelligence? Emotional intelligence is “the capacity to be aware of and manage one’s own emotions, and the emotions of others.” Emotional intelligence can be helpful in many areas of life, from work to personal relationships. Professionals who are […]
Common Mistakes in Sales (Part 1)
42 Most Common Mistakes in Sales Part 1: Why You Fail to Make an Impactful First and Lasting Impression in Sales When you are in sales, your first impression on clients is everything. People want to see that you are someone they can trust before they decide to invest their money. They want to know […]
Negative Emotions at Work
Emotions aT WORK 30 Negative emotions at work that impact your reputation At work, forming emotional connections with your colleagues, managers, and customers can be essential. However, there are certain emotions at work that you should avoid to foster positive, productive working relationships. These emotions can cause you to behave in ways that undermine your […]