Insurance keynote speaker
Coverage can be compared in seconds. The agent people trust at the claim is not.
Real rooms. Real people. Real change.
Everyone now has the same AI, the same data and the same tools.
The only difference left is your people.
Comparison sites and embedded insurance put a price in front of the customer before an agent ever picks up the phone.
But nobody remembers the premium when the basement floods. They remember who answered.
When a policy can be bound online in four minutes, customers ask what the agent adds. Producers who cannot answer that clearly lose renewals to the cheapest quote.
A claim is the moment the promise gets tested. One cold call from an adjuster or a slow callback can erase ten years of loyal premiums.
Many of the industry’s most experienced producers and underwriters are nearing retirement, and younger talent is not sure insurance is a career for them. Agencies that show them why the work matters are the ones that keep them.
Insurance teams that trusted me, among others
Whether they write personal lines, commercial or life, your people are quietly asking one of them.
Will a machine do my job?
The better the machines get, the more your people will set you apart.
Why it lands with insurance audiences: AI now quotes, underwrites simple risks and triages the first notice of loss. This shows your agents, underwriters and claims teams the work no algorithm can do: hearing the fear in a client’s voice, advising on the risk nobody saw coming, and showing up when the worst happens.
Why does someone else get chosen?
What your people know rarely gets them chosen. What others see in them does.
Why it lands with insurance audiences: customers pick an agent long before they compare deductibles. This shows your producers the five dimensions that decide who gets the referral, the cross-sell and the renewal when the rate goes up.
I work closely with your team before the event to understand your producers, underwriters and claims leaders, so the examples are yours: the hard-market renewal, the commercial account review, the phone call after a hailstorm.
I can open your agency convention, close a carrier sales conference or pair a keynote with a breakout at a claims leadership meeting, in person or virtual. It fits a 45 minute general session as easily as a longer slot with Q&A from producers and claims leaders.
Home office leaders, MGAs and independent agents hear the same message very differently. I build the keynote so each group recognizes itself and nobody feels lectured.
For a President’s Club or leaders conference, the world’s first 3D immersive keynote turns the human edge into something your best agents can see, not just hear.
Your room spans the whole policy life cycle, from the first quote to the final claim check.
No slides, no pre-recorded hologram beamed in from somewhere else.
I stay live in the room while your leaders, sponsors and theme step into the story.
How clients describe it, in their own words.
How clients make it their own.
Policies are promises on paper. I help the people who make them be trusted to keep them.
I’m Sylvie di Giusto. For nearly twenty years before I became a speaker, I worked inside corporations and led the management academy of Europe’s largest retail and tourism group, where I booked the speakers myself. I know how much rides on the person you put in front of your agents. Today I’m a CPAE Speaker Hall of Fame keynote speaker who has served audiences in more than 25 countries. Among others, Brown & Brown Insurance, The Co-operators, MDRT or Health Agents for America trusted me with their people. Insurance professionals hear plenty of motivation. What they rarely hear is a clear answer to why customers still need them. That answer is what I bring.
In their words, not ours.
I have attended many conferences and without a doubt, Sylvie ranks at the top for her public speaking and impressive presentation.
Charisma Sylvie exploded in Litexpo Hall!
Creative, thoughtful, professional, and thorough are just a few of the positive traits that come to mind when I think of her and her quality of work. She took the time to learn our business and company so that she could tailor her message to the audience, and she nailed it.
Having selected speakers for over 30 years, the challenge is to be relevant to your audience, be personable, easy to work with, flexible and genuine! Sylvie di Giusto is all of those! She’s among my top picks.
Thrivent · 3D immersive keynote
The Power of Choice is built on my book The Image of Leadership, and its Financial Services edition, with a foreword by Sarah Leslie, speaks directly to the people who sell and service protection. A policyholder cannot see their coverage until they need it, so they judge the person who sold it.
It shows agents, underwriters and claims professionals how appearance, behavior, communication, digital presence and environment shape trust at every point of the policy life cycle. Agencies and carriers often hand a copy to each attendee to keep the ideas alive through renewal season.
AI now quotes the policy, scores the simple risk and triages the first notice of loss. Forever Human explains why the agent who spots the uncovered risk and the adjuster who shows up after the fire still decide whether a client stays.
Readers see where automation helps across the policy life cycle and where a human promise has to be kept in person. Many agencies and carriers give a copy to every attendee at their convention, so producers and adjusters have it at hand the next time a policyholder asks for a person, not a portal.
Sylvie di Giusto, CPAE Speaker Hall of Fame, is a proven choice for agency and carrier audiences; Brown & Brown Insurance, The Co-operators, Swiss Re or MDRT trusted her, among others. Her keynotes show producers why customers still need a trusted agent when quotes are instant, and she can bring them to your stage as the world’s first 3D immersive keynote.
Sylvie’s keynote Forever Human takes insurtech head on: what automated quoting, AI underwriting and chatbots will handle, and which parts of advising, placing coverage and handling claims will always need a human. Agents leave knowing what to stop defending and where to double down.
For producer and sales audiences, The Power of Choice is usually the stronger fit, because it is about how prospects and policyholders decide whom to trust. Forever Human fits leadership, claims and operations audiences working through automation. Tell Sylvie your theme and she will point you to the right one.
Yes. Sylvie customizes The Power of Choice to the toughest conversations your agents have, including explaining a premium increase. She shows how behavior and communication in that moment decide whether a client renews or shops the policy.
Yes. Claims is where an insurer’s promise is tested, and Sylvie’s keynotes focus on the human moments that build or break trust. Claims and service teams learn how customers judge them in seconds, often on the worst day of their year.
Yes. Agencies and carriers can order The Image of Leadership in Financial Services for every attendee through Sylvie’s team, along with copies of Forever Human, the book behind her Forever Human keynote. Ask about both when you check availability.
Yes. Sylvie partners with speaker bureaus worldwide and is glad to work through the bureau your carrier or association already uses.
I also serve audiences in financial services, sales and credit unions. See every audience I speak to.
Dates, formats, the 3D experience and logistics for your event.
