Chapter 1 | Seven Seconds: Master the art of making an unforgettable first impression that establishes your authority and credibility as a leader in government and public service.
Chapter 2 | Your Professional Identity: Learn how to craft a consistent identity that reflects your role, values, and commitment to serving the public with integrity.
Chapter 3 | Leaders Look Confident: Develop techniques to project unwavering confidence in your appearance, behavior, and communication, essential for leadership in high-stakes environments.
Chapter 4 | Leaders Look Authentic: Discover how to remain true to your values and leadership style while navigating the expectations and responsibilities of public service roles.
Chapter 5 | Leaders Look Professional: Understand the formal and unspoken standards of professionalism in government and public service, including attire, demeanor, and the subtle cues that shape perception.
Chapter 6 | Leaders Look Respectful: Strengthen your ability to demonstrate respect in every interaction—with colleagues, constituents, and stakeholders—reinforcing public trust in your leadership.
Chapter 7 | Leaders Look Controlled: Cultivate strategies to maintain composure, manage stress, and project calm authority, especially in high-pressure or crisis situations.
Chapter 8 | Leadership in a Digital Landscape: Optimize your online presence to ensure your digital identity aligns with the ethical and professional expectations of public service.
Chapter 9 | Leaders Lead by Example: Set a powerful example through your actions, decisions, and leadership presence, inspiring those around you and upholding the values of service and duty.
Chapter 10 | Moving Forward: Plan your next steps as a leader in government and public service, using insights from The Image of Leadership in Service & Duty to continue building credibility, influence, and impact.