New ★ Updated ★ Expanded

THE IMAGE OF LEADERSHIP IN SERVICE & DUTY

THE IMAGE OF LEADERSHIP IN SERVICE & DUTY

HOW LEADERS IN THE PUBLIC SECTOR PACKAGE THEMSELVES
TO STAND OUT FOR THE RIGHT REASONS

The Image of Leadership in Service & Duty

What does "The Image of Leadership in Service & Duty" cover?

Chapter 1 | Seven Seconds: Master the art of making an unforgettable first impression that establishes your authority and credibility as a leader in government and public service.

Chapter 2 | Your Professional Identity: Learn how to craft a consistent identity that reflects your role, values, and commitment to serving the public with integrity.

Chapter 3 | Leaders Look Confident: Develop techniques to project unwavering confidence in your appearance, behavior, and communication, essential for leadership in high-stakes environments.

Chapter 4 | Leaders Look Authentic: Discover how to remain true to your values and leadership style while navigating the expectations and responsibilities of public service roles.

Chapter 5 | Leaders Look Professional: Understand the formal and unspoken standards of professionalism in government and public service, including attire, demeanor, and the subtle cues that shape perception.

Chapter 6 | Leaders Look Respectful: Strengthen your ability to demonstrate respect in every interaction—with colleagues, constituents, and stakeholders—reinforcing public trust in your leadership.

Chapter 7 | Leaders Look Controlled: Cultivate strategies to maintain composure, manage stress, and project calm authority, especially in high-pressure or crisis situations.

Chapter 8 | Leadership in a Digital Landscape: Optimize your online presence to ensure your digital identity aligns with the ethical and professional expectations of public service.

Chapter 9 | Leaders Lead by Example: Set a powerful example through your actions, decisions, and leadership presence, inspiring those around you and upholding the values of service and duty.

Chapter 10 | Moving Forward: Plan your next steps as a leader in government and public service, using insights from The Image of Leadership in Service & Duty to continue building credibility, influence, and impact.

What are the ABCDEs of professional identity?

A | Appearance | The visual elements of your professional identity as a leader in government and public service, which have an immediate impact on how others perceive your authority, credibility, and presence.

B | Behavior | How you conduct yourself in various professional settings—whether in public forums, policy meetings, or community interactions—shaping the trust, respect, and confidence others place in your leadership.

C | Communication | The verbal and non-verbal cues you send, influencing how effectively you engage with colleagues, stakeholders, and the public, ensuring clarity, confidence, and professionalism in every interaction.

D | Digital Footprint | Your online presence, which plays a critical role in shaping public perception, reinforcing your expertise, and maintaining ethical and professional standards in the digital age.

E | Environment | The spaces you curate and the atmosphere you create, whether in government offices, public forums, or virtual settings, ensuring they align with the professionalism and integrity expected of leaders in service and duty.

What is new in "The Image of Leadership in Service & Duty?"

In this special edition of The Image of Leadership in Service & Duty, Sylvie di Giusto equips you with the tools to refine and embrace your professional identity as a leader in government and public service—where every action, decision, and perception plays a crucial role in shaping public trust and institutional integrity.

Ten years after its original release, this edition has been thoughtfully reimagined to address the unique challenges and responsibilities of leaders in service and duty. It acknowledges the heightened scrutiny, ethical expectations, and leadership presence required in roles that impact public safety, governance, and civic engagement.

Whether you are protecting communities, responding in times of crisis, shaping policies, or representing public interests, your leadership identity is critical to commanding respect, instilling confidence, and fostering accountability.

At any stage in your leadership journey—whether you are new to public service, a mid-career professional stepping into greater responsibility, or a seasoned leader influencing policies and institutions—this book is designed to strengthen your leadership presence, affirm your credibility, and help you lead with authenticity and purpose in the service of others.

What is "The Image of Leadership in Service & Duty" about?

The Image of Leadership in Service & Duty explores the critical connection between how public sector leaders present themselves and the profound impact this has on earning trust, commanding authority, and driving meaningful change in their teams and communities.

Sylvie di Giusto underscores the importance of aligning your professional image with the integrity, responsibility, and leadership expectations unique to government and public service roles. By crafting a cohesive leadership identity, you can reinforce credibility, inspire confidence, and effectively serve those who rely on your expertise and guidance.

This special edition provides a comprehensive, step-by-step guide to mastering the elements that shape your leadership presence—from making an immediate and unshakable first impression to consistently projecting professionalism, control, and respect in every aspect of your role. Whether in uniform, at the podium, or behind the desk, this book equips you with the tools to lead with clarity, confidence, and purpose in the service of others.

Who should read "The Image of Leadership in Service & Duty"?

This book is a must-read for leaders in government and public service who are dedicated to upholding justice, ensuring public safety, protecting communities, and serving with integrity in roles that demand the highest level of trust and professionalism.

Whether you’re leading in law enforcement, emergency response, the military, public administration, or government policy, The Image of Leadership in Service & Duty is designed to support and elevate your leadership presence.

It’s particularly valuable for public servants who navigate the complexities of high-stakes decision-making, manage public perception, and uphold ethical leadership while serving their communities.

If your mission is to lead with honor, build public trust, and make a meaningful impact on society, this book provides the guidance and strategies to help you strengthen your professional identity, enhance your credibility, and ensure your leadership presence reflects the values of service and duty.

Oliver Pu-Folkes

Oliver Pu-Folkes
Chief Investigator, New York State Attorney General

"We can achieve the goals and objectives of good government by recognizing that we are not passive observers of governance but empowered actors able to lead our nation by accepting individual responsibility for conducting the work of the people with a consistent image of leadership. I strongly recommend to my colleagues, especially in the field of public safety and law enforcement, that this special edition should be required reading for all committed government agents."

Celebrating a Decade of insights: The 10th Anniversary Editions of "The Image of Leadership"

The Image of Leadership, Special Editions

To commemorate the tenth anniversary of The Image of Leadership, Sylvie di Giusto has expanded her work with a series of special editions, each designed to meet the distinct needs of the professionals she has worked with throughout the years. These editions are thoughtfully curated to provide industry-specific guidance, addressing the unique challenges and opportunities within each sector while delivering actionable strategies that align with their leadership paths.

Looking to make a lasting impression at your next event?

Consider offering Sylvie’s books at special customer pricing for your event! Attendees will gain lasting value from the expert insights and practical strategies they provide. A thoughtful and impactful takeaway, these books ensure the conversation continues long after the event ends. Connect with my fantastic team at cmi, and let’s make your event truly unforgettable!