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I specialize in the importance of perception and reputation in the business world and help professionals understand how first impressions are made. My programs are perfect for business conferences, conventions, and seminars if you are looking for an interactive, thought-provoking, and informative experience. I guarantee that your attendees will walk away with practical tips and techniques that they can use immediately. If you’re looking for a female keynote speaker who can deliver an unforgettable presentation and who will make a lasting impression, check out my programs below.
People we meet make quick decisions about us. Should they hire us? Trust us? Buy something from us? It takes a blink of an eye, and like it or not, you are going to be judged. Wouldn’t you want to limit the risk of wrong assumptions?
In business, first impressions are essential to building relationships with peers, bosses, stakeholders, and customers. They will set the tone for the entire experience, and the relationship with the brand will depend on them.
The good thing is that this impression is something people can control. As soon as they recognize what their first impression actually says about them in the workplace, it becomes easier to manage it in their company’s favor while remaining true to themselves.
During this interactive, fun, and informative presentation, participants will uncover what their first impression says about them and how it influences the decision-making process of others. Participants will experience up close and personal how people’s unconscious biases affect their judgments and either lead to wrong assumptions about them or opportunities for them.
Participants will walk away with concrete techniques and hands-on tools to manage how they are perceived and how to leave favorable first and lasting impressions for their organizations and themselves.
Some examples of audiences I had the pleasure to serve.
The most successful leaders make an unforgettable first and lasting impression. They immediately reveal who they are, what and who they represent, and how they serve the organization they work for. They influence the message they send to others by displaying a strong leadership presence and by being mindful of their own and their company’s reputation.
How are the leaders in your organization perceived at work? What does their first impression reveal about them and their leadership capabilities? Are they using their professional brand and image to their full potential? Have they ever even thought about it?
During this interactive, fun, and informative presentation, participants will uncover what their first impression says about them and how it influences the way they are perceived within and beyond their organization.
Participants will walk away with a clear understanding of their first impression’s impact on their leadership abilities and reputation. They will leave with concrete techniques and hands-on tools on how they can use to ensure their appearance, behavior, communication, and digital footprint will be perceived as confident, authentic, professional, controlled, and respectful—simply said, so they will be seen as the leaders they deserve to be.
Some examples of audiences I had the pleasure to serve.
As a customer, nothing feels more crucial than being heard, understood, and cared for. It’s one of those things that we all say we want as customers: to feel valued and important. But what does that really mean, and how do your customer-facing teams deliver this experience?
The key to making your customers feel this way is to make every interaction count. From the moment they first hear about your product or service to the point of purchase and beyond, your customer-facing employees need to differentiate your brand by constantly going the extra mile.
Every interaction along this path is an opportunity for them to delight, amaze, and impress your customer. Only when your team takes the time to understand that they play the most critical role in the customer’s journey will they be able to create this one-of-a-kind customer journey.
During this insightful and thought-provoking presentation, participants will learn what their customers want, need, and expect at every touchpoint along the journey. They will understand how their very own appearance, behavior, and communication can either lead to wrong assumptions or to an opportunity to deliver customers an experience they didn’t even know they wanted and needed.
Participants will walk away with a clear understanding of how customers make decisions based on their interactions with customer-facing employees and learn how they can make every customer feel like they’re your only customer.
Some examples of audiences I had the pleasure to serve.
How do you set yourself apart from your peers and competitors? How do you distinguish yourself from the rest of the pack? What exactly makes you stand out? Why should people trust, follow, buy from you, or buy into you?
These are profound questions that professionals in the workplace should be able to answer instantly. However, they rarely take the time to identify what makes them one of a kind and discover how they can leverage this fair advantage for their career and the organizations they work for. Nonetheless, a greater sense of self-awareness and self-confidence would allow them to present, act, and communicate authentically and confidently in any situation, whether face-to-face or online.
During this interactive presentation, participants will uncover the unique qualities and traits that they individually bring to their work and that enable them to excel as professionals. Through thought-provoking insights and profound questions, participants discover the intersections of sixteen different factors that cannot be replicated by anyone else and therefore make each of your participants a “category of one.”
Participants will walk away with sixteen personal unique selling points they can instantly use to be more persuasive, make an impact within mere seconds, or build trusting relationships with others.
Some examples of audiences I had the pleasure to serve.
Many women are wonderful cheerleaders for those they care about, including their children, spouses, friends, and team members, with one exception: themselves. As much as they wish others would notice their natural talents, pinpoint their achievements, and shower them with recognition, the reality is that even women who are great at promoting someone else have a hard time promoting themselves. Does that sound familiar to you?
Keeping silent about their accomplishments and hoping that their work will speak for itself will not get them anywhere. In today’s competitive environment, they must put their modesty aside, work on overcoming any self-doubt or lack of confidence, and acquire the skills necessary to recognize their strengths and talents and make them visible, heard, and therefore known.
During this interactive, fun, and informative presentation, she/he/they can learn to recognize and articulate their value. This boost of confidence will enable them to become more positive, resilient, and risk-taking in the future, resulting in more benefits for the organization they are working for.
Participants will walk away with a personal mission statement highlighting each of their superpowers so that you can confidently call attention to their unique abilities and see what doors they can open or what barriers they can break.
Some examples of audiences I had the pleasure to serve.
The personal reputations of C-suite members, boards of directors, and top executives matter a great deal to the overall reputation of an organization. It is their responsibility to set the tone from the top, to lead by example, and to use their personal brand as an extension of the company’s brand.
They must strike that delicate balance between being humble, grounded, and putting others first while also positioning themselves as authorities in their field. This requires building their brand strategically while executing it when all eyes are on them—and even when no one is watching.
Invisible PR is about being at the forefront and in the background alike while having a finger on the pulse of how others’ perceptions of you.
During this interactive and thought-provoking presentation, participants will learn that putting out the fires and trying to restore their reputation is reactive, risky, exhausting, and therefore ineffective. Rather, it is essential that they take a proactive, strategic approach that includes engaging in “invisible PR,” which is the act of positioning yourself and the company in a positive light without drawing all the attention to oneself.
Participants will walk away with tangible tactics for staying ahead of any potential reputational risk. This includes being able to spot a crisis before it happens, and having a personal PR plan in place so they can take swift, decisive action.
Some examples of audiences I had the pleasure to serve.
Marketing Communications Manager
President
of their global virtual event
I believe that emotions are the gatekeepers of our memories. That’s why, to deliver a truly memorable experience, I take attendees on an emotional journey of self-awareness, reflection, joy, and laughter. I do the unexpected, keep them engaged and on their toes, and create moments of surprise.
To reinforce my key concepts, I let them experience what their first impression actually says about them—making them “comfortably uncomfortable”—in a gentle, fun, and safe way, because our comfort zone is a very dangerous place to be. It’s where we stagnate.
So, if you are looking for a keynote speaker who will stand behind a podium and lecture about theories, I am not a great fit for your event, because I truly believe that…